Shipping Policy

 

 *Please note that we will not charge you any customs duties

 

SHIPPING METHODS

Auspost

WHEN COULD MY ORDER ARRIVE?

Generally, you can expect to receive your order within 2-8 days from the day you place your order. It depends on the mode of transport you choose when you check out. If you're still not sure, just email us. We're happy to help.

HOW DO I TRACK MY ORDER?

Once your package ships, we will send an email with a link to track your order. You can also track your order with the tracking number at here:http://www.17track.net/

THE TRACKING INFORMATION HASN'T BEEN UPDATED. IS THE ORDER STUCK?

A number of shipping partners update tracking information when a package is received at each stage of the delivery path.

Generally, the package is still on the way, just waiting to be scanned at the next sorting facility.

IF YOU HAVEN'T RECEIVED THE GOODS, WHAT WILL YOU DO?

If the goods you ordered have not arrived within a reasonable period, the first thing you should do is contact us and let us know that there has been a problem. We will check that we shipped it to the correct address, and we will  follow-up with the delivery company.

Contact us at: sabrinanco2020@gmail.com

Notice
1) Shipping Time does not include a 1-3 business day processing period required to process your order from the date your order is placed.

2) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

3) If there is any shipping issue with your package, you must contact Customer Support within 30 days after your order was placed.

4)The shipping time can be a bit longer than expected caused by unexpected disasters, pandemic, strike and more.